Category Archives: Uncategorized

On the spot learning through social media

A recent article by Moorley & Chinn (2014) highlights the increasing use of Twitter as a knowledge sharing platform. Whilst more usually associated with social connectivity, it is interesting to see how more and more professional disciplines and groups are now using Twitter for sharing evidence. Recently, OPSWISE joined Twitter, and it is already apparent how extraordinary and useful this service can be. Through forming virtual links with people and groups with shared interests, there are so many opportunities for on the spot learning. For OPSWISE, this means a great way to capture important, relevant snippets of information about what’s current, and what works, in developments for the assistant care workforce or in older people’s care services, which have the potential to contribute to our review. It also means extending our networking and sharing activities across to groups and disciplines, so that learning is mutual and exciting. OPSWISE will soon be taking part in a “WeNurses” (Twitter nursing community) chat, and we look forward to what this will generate, and what the discussions will bring to our work. Follow us at @opswisestudy

Titles and roles -capturing terms/key words

Saks and Allsop (2007) define the health and social care assistant workforce as those “who provide face to face care or support of a personal or confidential nature to service users in a clinical or therapeutic setting, community facilities or domiciliary, but who do not hold a qualification accredited by a professional association and are not formally regulated by a statutory body”. From our literature searching to date and in conversations with our project and advisory groups we have come across a long list of terms used to describe this role in the UK and internationally. Here’s our list. Have you come across others? posted by Beth Hall
• Aide
• Allied health assistant
• Assistant
• Assistant care worker
• Assistant care workforce
• Assistant nurse
• Assistant practitioner
• Care assistant
• Care attendant
• Care practitioner
• Care provider
• Care worker
• Carer
• Clinical support worker
• Community health worker
• community nursing assistant
• Community rehabilitation team therapist
• Community support worker
• Direct care worker
• Generic worker
• Health advisor
• Health aide
• Health care aide
• Health care assistant
• Health care support worker
• Health care worker
• Health trainer
• Health worker
• Healthcare aide
• Healthcare assistant (HCA)
• Healthcare support staff
• Healthcare Support Worker (HCSW)
• Healthcare worker
• Helper
• Home care support worker
• Hybrid worker
• In-home aide
• Intermediate Care
• Medical assistant
• Mentor
• Multidisciplinary healthcare support worker
• Nurse aide
• Nursing Assistant
• Nursing support worker
• Officer
• Outreach worker
• Paraprofessional
• Peer support
• Peer worker
• Personal assistant
• Personal care aide
• Personal care assistant
• Personal support worker
• Physical therapy assistant
• Physiotherapy assistant
• Rehabilitation assistant
• Rehabilitation assistant
• Rehabilitation support worker
• Rehabilitation worker
• Support Staff
• Support worker
• Support workforce
• Technician
• Therapy aide
• Therapy assistant
• Therapy support worker
• Unlicensed worker
• Unregulated worker

Saks, M., & Allsop, J., (2007), Social Policy, Professional Regulation and Health Support Work in the UK. Social Policy and Society, 6 (2), pp. 165-177

Support workers skills -what is important? for whom?

A recent report, ‘Better Care for frail older people’ highlights the situation which currently exists, whereby to meet the health and social care requirements for older people, “low skilled homecare workers, care home staff and healthcare assistants provide the most contact hours, but have limited training or supervision and the lowest pay rates” (Deloite LLP, 2014) . What jumps to mind is the broad definition of skill as demonstrating the ability to do things well through training and practical experience. However, it could be argued that support workers who demonstrate commendable personal qualities that people identify with and appreciate have high level skills which should be nurtured and developed throughout their work and career pathways. In this context, understanding what works, and what makes the support worker a true people’s person is so important.

posted by Lynne Williams